Terms of Service
Terms of Service
Last Updated: February 28, 2026
Version: 2.0
1. Definitions
In these Terms of Service ("Terms"), the following words and expressions shall have the meanings assigned to them:
2. Acceptance of Terms
2.1. By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Disclaimer, our Acceptable Use Policy, and our Refund Policy (collectively, the "Agreements").
2.2. If you do not agree to any part of these Agreements, you must immediately cease use of the Service and delete your account.
2.3. If you are accepting these Terms on behalf of an organization or institution, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" and "your" shall refer to that organization.
2.4. These Terms constitute a legally binding contract between you and the Company under the Indian Contract Act, 1872 and the Information Technology Act, 2000.
3. Eligibility
3.1. The Service is designed for users aged 13 years and above.
3.2. Users aged 18 years and above may create accounts and use the Service independently.
3.3. Users aged 13 to 17 years ("Minor Users") may use the Service only with verifiable consent from a Guardian or through an authorized Institutional User, in compliance with Section 9 of the Digital Personal Data Protection Act, 2023.
3.4. Children under 13 years of age are not permitted to use the Service under any circumstances. If we discover that a child under 13 has provided Personal Data, we will delete such data promptly.
3.5. You represent and warrant that all information you provide during registration is accurate, current, and complete. Providing false information constitutes a material breach of these Terms.
3.6. Class Eligibility: The Service is designed exclusively for students enrolled in Classes 8 through 12 (or equivalent academic levels). Career assessments, psychometric instruments, and recommendations are calibrated for this academic range. Students outside Classes 8–12 may not receive meaningful or applicable career guidance. By using the Service, you confirm that you are currently enrolled in Class 8, 9, 10, 11, or 12.
3.7. Accuracy of Student-Provided Information: The accuracy of career assessments, recommendations, and reports depends entirely on the information provided by the student, including but not limited to class, section, school name, and personal details. ParamAI™ does not independently verify this information. If a student provides incorrect, misleading, or false information (including selecting an incorrect class), ParamAI™ shall not be liable for any outcomes, recommendations, or decisions made based on the resulting assessment. It is the sole responsibility of the student (and their parent or guardian, if the student is a minor) to ensure all profile information is accurate and current.
4. Nature of the Service — Critical Disclaimers
THIS SECTION CONSTITUTES A MATERIAL PART OF THESE TERMS. PLEASE READ IT CAREFULLY.
4.1. Param AI™ is a Decision Support Tool. The Service provides career guidance insights based on psychometric models, statistical algorithms, and behavioral analysis. It is designed to supplement — not replace — human judgment, professional counseling, and personal decision-making.
4.2. The Service does NOT constitute:
4.3. Users MUST combine Service outputs with:
4.4. No reliance. You acknowledge and agree that any reliance you place on the Service's outputs is strictly at your own risk. The Company expressly disclaims any responsibility for decisions made based on Reports or AI-Generated Content.
4.5. Not a substitute for professional advice. Under no circumstances should the Service be treated as a substitute for professional advice from a qualified career counselor, psychologist, educational advisor, or any other professional. If you require professional advice, you should consult an appropriately qualified professional.
4.6. Regulatory Status and Non-Affiliation. The Service is a self-administered, non-clinical career guidance and self-discovery tool. It is not certified, licensed, accredited, endorsed by, or affiliated with any psychological, psychiatric, educational, or professional regulatory body, including but not limited to:
4.7. No Restricted Instruments. The Service does not administer, reproduce, score, or interpret any restricted, proprietary, or qualified-purchaser psychological instrument (including but not limited to MMPI, WAIS, WISC, 16PF, NEO-PI-R, MBTI, or any DSM-5/ICD-11-aligned diagnostic instrument). All scoring models, item banks, and trait constructs used by the Service are proprietary algorithms developed by the Company and are not validated, normed, or peer-reviewed against any published psychometric standard.
4.8. No Practice of Psychology. Nothing produced by the Service constitutes the practice of psychology, counseling, psychotherapy, psychiatric evaluation, educational psychology, vocational rehabilitation, or any other regulated professional service. Users requiring such services must consult a professional licensed in their jurisdiction.
5. AI and Algorithmic Disclaimers
5.1. The Service uses a combination of rule-based algorithms, statistical models, psychometric scoring engines, and machine learning techniques to generate Reports and recommendations.
5.2. Probabilistic nature. All outputs are probabilistic in nature and represent statistical estimates based on patterns in assessment responses. They are not deterministic predictions. Different inputs may produce different outputs, and the same individual may receive different results at different times.
5.3. Known limitations. AI-Generated Content may:
5.4. No accuracy guarantee. The Company makes no representation or warranty regarding the accuracy, completeness, reliability, suitability, or fitness for purpose of any AI-Generated Content, Report, career recommendation, trait analysis, pathway simulation, or behavioral profile.
5.5. Model updates. We reserve the right to modify, update, or replace our algorithms, scoring models, and analytical methods at any time without prior notice. Such changes may produce different results for the same inputs.
5.6. Human oversight. We recommend that all Reports be reviewed in conjunction with a qualified human professional before any significant decisions are made based on them.
6. No Warranty of Outcomes
6.1. The Company makes NO representation, warranty, or guarantee that:
6.2. Career success depends on numerous factors beyond the scope of any assessment, including but not limited to: individual effort, economic conditions, market demand, educational choices, networking, personal circumstances, health, geographic location, and factors entirely outside the control of both you and the Company.
6.3. You expressly acknowledge that the Company shall have no liability whatsoever for any career outcome, academic result, employment decision, or life choice made in reliance on the Service.
7. Assessment Integrity
7.1. You warrant that all responses provided during an Assessment are honest, accurate, and reflect your genuine views, preferences, and self-assessment.
7.2. You acknowledge that the quality of Reports is directly dependent on the quality and honesty of your Assessment responses.
7.3. If you provide dishonest, manipulated, inconsistent, or deliberately misleading responses:
7.4. You must not:
8. Account Responsibilities
8.1. You are responsible for maintaining the confidentiality of your account credentials.
8.2. You must provide accurate, current, and complete information during registration and keep it updated.
8.3. You are responsible for all activity conducted through your account, whether or not you authorized it.
8.4. You must notify us immediately at security@paramai.in if you suspect unauthorized access to your account.
8.5. The Company is not liable for any loss or damage arising from your failure to maintain account security.
9. Institutional Use
9.1. Institutional Responsibility. Institutional Users are independently responsible for:
9.2. Independent Controller. Each Institutional User acts as an independent controller (Data Fiduciary under DPDP Act) of the student data it uploads or causes to be collected. The Company processes such data on behalf of the institution as agreed under these Terms and any separate institutional agreement.
9.3. Prohibited Institutional Uses. Institutional Users must not use Reports to:
9.4. Institutional Indemnification. Institutional Users agree to indemnify and hold harmless the Company, its directors, officers, and employees against all claims, damages, losses, costs, and expenses (including legal fees) arising from:
10. Intellectual Property
10.1. Company IP. All algorithms, scoring models, career vectors, psychometric matrices, assessment questions, report templates, scoring engines, behavioral telemetry systems, career knowledge graphs, pathway simulation models, genome similarity engines, and all other intellectual property embodied in the Service are the exclusive property of Param Innovations Private Limited and are protected under the Copyright Act, 1957, the Patents Act, 1970, and applicable trade secret laws.
10.2. User License. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to:
10.3. Restrictions. You must not:
10.4. User Content. You retain ownership of the data you submit. By using the Service, you grant us a limited, worldwide, royalty-free license to process your data solely for the purposes of operating, securing, and improving the Service and generating your Reports. This license terminates when you delete your account, subject to legal retention obligations.
10.5. Aggregated Data. We may use aggregated, anonymized, and de-identified data derived from your use of the Service for research, product improvement, and statistical analysis. Such aggregated data does not identify you personally and is not subject to the User Content license above.
11. Data and Content
11.1. Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
11.2. You consent to the collection, processing, and storage of your Personal Data as described in our Privacy Policy and in accordance with the Digital Personal Data Protection Act, 2023.
11.3. Where possible, we use aggregated and de-identified insights for product improvement and research, in compliance with applicable data protection laws.
12. Payments and Plans
12.1. The Service may include both free and paid features ("Plans"). Pricing and billing terms are displayed at the point of purchase and form part of these Terms.
12.2. All prices are in Indian Rupees (INR) unless otherwise stated and are inclusive of applicable Goods and Services Tax (GST).
12.3. Payments are processed through secure third-party payment gateways. The Company does not store complete payment card details.
12.4. Refunds are governed by our Refund Policy.
12.5. The Company reserves the right to modify pricing with 30 days' prior notice to existing subscribers.
13. Third-Party Reliance
13.1. Reports are generated for and intended to be used by the assessed individual (or their Guardian) only.
13.2. No third party — including employers, educational institutions, admission committees, recruiters, or any other person or entity — may rely on a Report for employment decisions, admission decisions, scholarship awards, stream allocation, or any other purpose.
13.3. The Company expressly disclaims all liability to any third party who uses or relies on a Report, regardless of how they obtained access to it.
13.4. If you share your Report with a third party, you do so at your own risk, and you agree that the Company bears no responsibility for any consequences arising from such sharing.
14. Limitation of Liability
THIS SECTION LIMITS OUR LIABILITY TO YOU. PLEASE READ CAREFULLY.
14.1. To the maximum extent permitted by applicable law, the Company's total aggregate liability to you for all claims arising out of or related to the Service, these Terms, or any Report, whether in contract, tort (including negligence), strict liability, or any other legal theory, shall not exceed the lower of:
14.2. In no event shall the Company, its directors, officers, employees, agents, or affiliates be liable for any:
regardless of whether the Company was advised of, knew of, or should have known of the possibility of such damages.
14.3. Aggregate cap. The limitations set forth in this Section apply to all claims in the aggregate, not per claim.
14.4. Essential purpose. You agree that the limitations of liability in this Section are essential elements of the bargain between you and the Company, and that the Company would not provide the Service without these limitations.
14.5. Exclusions. Nothing in these Terms shall limit or exclude liability for:
15. Indemnification
15.1. You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, contractors, and affiliates from and against all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable legal fees and court costs) arising from or related to:
15.2. The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with the Company's defense of such claims.
16. Dispute Resolution
16.1. Informal Resolution. Before initiating any formal dispute resolution, you agree to contact the Company at legal@paramai.in and attempt to resolve the dispute informally for a period of thirty (30) days from the date of the initial notice.
16.2. Mandatory Arbitration. If the dispute is not resolved informally within 30 days, either party may refer the dispute to binding arbitration under the Arbitration and Conciliation Act, 1996 (as amended).
16.3. Arbitration Terms:
16.4. Class Action Waiver. You agree that any dispute resolution proceedings will be conducted only on an individual basis and not as part of any class, consolidated, or representative action.
16.5. Small Claims Exception. Notwithstanding the above, either party may bring an individual action in the appropriate small claims forum for disputes within the jurisdiction of such forum, provided the claim does not exceed INR 25,000.
16.6. Injunctive Relief. Nothing in this Section prevents the Company from seeking injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.
17. Governing Law and Jurisdiction
17.1. These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
17.2. Subject to Section 16 (Dispute Resolution), the courts in Dhanbad, Jharkhand, India shall have exclusive jurisdiction over any disputes arising out of or in connection with these Terms.
17.3. These Terms comply with:
18. Disclaimers of Warranty
18.1. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
18.2. To the maximum extent permitted by applicable law, the Company expressly disclaims all warranties, including but not limited to:
18.3. No advice or information, whether oral or written, obtained from the Company or through the Service, shall create any warranty not expressly stated in these Terms.
19. Suspension and Termination
19.1. The Company may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason, including but not limited to:
19.2. You may terminate your account at any time by contacting us at support@paramai.in, subject to legal retention obligations under applicable law.
19.3. Upon termination:
20. Force Majeure
20.1. The Company shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from events beyond the Company's reasonable control, including but not limited to:
20.2. In the event of a force majeure event, the Company's obligations shall be suspended for the duration of the event, and the Company shall use reasonable efforts to resume performance as soon as practicable.
21. Modifications to Terms
21.1. The Company reserves the right to modify these Terms at any time.
21.2. For material changes, we will provide at least thirty (30) days' prior notice through the Service, email, or other reasonable means.
21.3. Continued use of the Service after the effective date of any modification constitutes your acceptance of the modified Terms.
21.4. If you do not agree with any modification, you must discontinue use of the Service and delete your account before the effective date.
21.5. The current version of these Terms is always available at www.paramai.in/terms.
22. Severability
22.1. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, shall be severed from these Terms.
22.2. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
23. Entire Agreement
23.1. These Terms, together with the Privacy Policy, Disclaimer, Acceptable Use Policy, Refund Policy, and any signed institutional agreement, constitute the entire agreement between you and the Company regarding the Service.
23.2. These Terms supersede all prior or contemporaneous communications, proposals, agreements, and understandings, whether oral or written, between you and the Company regarding the Service.
23.3. No waiver of any provision of these Terms shall be effective unless in writing and signed by the Company. A waiver on one occasion shall not constitute a waiver on any other occasion.
24. Survival
24.1. The following Sections shall survive the expiration or termination of these Terms for any reason: Section 1 (Definitions), Section 4 (Nature of the Service), Section 5 (AI and Algorithmic Disclaimers), Section 6 (No Warranty of Outcomes), Section 10 (Intellectual Property), Section 13 (Third-Party Reliance), Section 14 (Limitation of Liability), Section 15 (Indemnification), Section 16 (Dispute Resolution), Section 17 (Governing Law), Section 18 (Disclaimers of Warranty), Section 22 (Severability), and this Section 24 (Survival).
25. Compliance with Indian Law
25.1. The Company operates in compliance with:
25.2. The Company is registered as a Data Fiduciary under the DPDP Act, 2023 and has appointed a Data Protection Officer reachable at dpo@paramai.in.
26. Grievance Redressal
26.1. In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Consumer Protection Act, 2019, the Company has appointed a Grievance Officer.
26.2. Grievance Officer:
26.3. For consumer complaints, you may also approach the appropriate Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019.
27. Contact Information
For questions regarding these Terms:
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BY CREATING AN ACCOUNT OR USING PARAM AI™, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE, INCLUDING THE LIMITATION OF LIABILITY, INDEMNIFICATION, MANDATORY ARBITRATION, AND CLASS ACTION WAIVER PROVISIONS.